“RDI has proven themselves to be a leader and a constant top producer. RDI ‘s competitiveness and hands‐on approach impacts daily results and the bottom line through their ability to communicate, develop front‐line employees and focus on the goal at hand. If great results are expected, RDI delivers.”

https://rdicorp.com/ (800) 388-7636; [email protected]; RDI Corporation 4350 Glendale Milford Road Cincinnati, OH 45242

Founded in 1978 as a research analytics company, RDI’s expertise has grown to include full-service Business Process Outsourcing (BPO) solutions for Contact Center support, Data Analytics, and Managed IT & Helpdesk Services.

Our approach is innovative, our operations are nimble, and our success is your success. Our strategy is built around the proactive collaboration with our clients. RDI’s four award-winning brands are a team of problem-solvers devoted to Winning Smart.

RDI’s outsourced call center solutions include 24/7 services within the price, if you have a business that requires services around the clock, every day. In order to get an actual quote for our call center services, you can reach out to one of our representatives directly.

RDI’s 24/7 contact center services allow your business to never stop serving your customers. We work with each of our clients to provide customized solutions that integrate cutting-edge technology, intuitive tools, and top of the line customer service so your business can be there for customers when they need to reach you around the clock.

Through the utilization of RDI’s coaching processes, internal analysis, and QA scorecards to increase customer experience, RDI lowered the Client’s CAC by 60% while also scaling sales operations and increasing average order value by 5.6%.

RDI stands out as a trusted live chat center. With pure hustle, grit, and determination, our 24/7 live chat agents will prevent you from ever missing a message or failing to offer support or engage with a customer.

[Blue Ash, Ohio] – [June 19, 2024] – RDI Corporation is proud to announce its remarkable achievements at the 2024 USA Customer Experience Awards, where the company secured top honors in three prestigious categories: Best Learning & Development, Best B2B Customer Experience, and Best Use of Customer Insight & Feedback. These awards reflect ...

Through the utilization of RDI’s coaching processes, internal analysis, and QA scorecards to increase customer experience, RDI lowered the Client’s CAC by 60% while also scaling sales operations and increasing average order value by 5.6%.