Latest hotel insights, hospitality trends and hotel news from around the world by the foremost leaders in the hotel industry.

2024年12月13日 · 2. Smart technology is here to stay and grow in 2025. Think smart rooms where everything goes digital – from the TV to motion sensors and mood lighting. As Gen Z ramps up their travels, smart technology will be essential to attract these digital natives.. 3. Seamless online experience is the buzz word. From social channels to online bookings from OTAs and a connected hotel website, before ...

2024年12月6日 · To help hospitality companies navigate the new year and beyond, IDeaS collected insight from some of the top minds in the industry, including hoteliers, management companies, and technology partners to identify the major trends hospitality organizations are likely to see, as well as how to implement new strategies and technologies to succeed. “The hospitality industry is undergoing a ...

2025年1月30日 · Climate change is driving the world’s agenda. Business leaders everywhere are wrestling with how to respond to rising public and political pressure and align their systems and operations with the goals of the Paris Climate Agreement, established to keep global warming below 2°C and ideally 1.5°C. None more so than for hotels, that means reducing their emissions by 90 percent by 2050.

3 天之前 · With each new system added to the tech stack, this quickly becomes resource intensive. Here, another type of AI called robotic processing automation (RPA) has already proven itself by acting as a robot that can directly replace double entry work that has to be done manually because two systems haven’t been integrated to talk directly to each other.

2024年8月19日 · Given the importance of brand experience, researchers have begun examining its connection with another major trend in the world of hospitality and tourism, especially in the wake of the pandemic: hotel service robotics.

2025年1月23日 · The way people live, work, and travel has changed. Remote and hybrid work models mean that companies are increasingly prioritising face-to-face team gatherings, conferences, and industry events—rather than traditional office interactions—to bring colleagues and clients together, driving sustained demand for group accommodations.

2024年9月25日 · “Certainly rates and occupancy grew very nicely in 2023, but we reached a plateau where we couldn’t really push rates any further,” Jon Siberry, Group Revenue Manager of Sarova Hotels explained.

2024年11月18日 · Moreover, loyalty programs become even more valuable. Guests who regularly engage with loyalty programs share long-term data, allowing hotels to fine-tune their marketing efforts and offer tailored incentives that increase guest retention.

2024年9月9日 · Here are some creative and innovative steps for training hotel employees in the age of AI: 1. AI-assisted onboarding and training modules. Develop interactive onboarding programs using AI to simulate real-life scenarios that employees might face.