With multiple communication channels available to customers looking to reach out to businesses, it’s crucial for ...

The change in technology over the last 20 years has been transformational and, in many ways, has spoiled customers, claims ...

Microsoft has launched AI for Good Open Call as part of its 50th anniversary, a new programme that will award $5 million in ...

Microsoft 365 Community Conference will explore the future of work and the Microsoft 365 product roadmap when it takes place on 6-8 May 2025 at the MGM Grand in Las Vegas, USA. There will be over 200 ...

The long-standing partnership between Microsoft and OpenAI has evolved in order to “drive the next phase of AI”. Key elements ...

Human resources (HR) teams have increasingly leveraged artificial intelligence to make faster and more informed decisions in ...

Nationwide, a building society that serves around 17 million customers across over 600 branches in the UK, has used GPT-4 ...

AI has the potential to transform healthcare by accelerating drug discovery, personalising medicine and improving patient ...