The autonomy that often comes with having a hands-off manager in a remote work environment can feel empowering. But it also makes it harder to stay aligned and ensure your work is visible. Here’s how ...
1. Reimagine the ROI of customer service. The true value of AI-first customer service goes beyond cost reduction; it enhances support quality, scalability, and overall business impact. Savvy support ...
Companies are dedicating increasing attention to investor relations (IR) management to cultivate shareholder loyalty. On average, CEOs allocate 15 days per year to IR activities — a notable ...
Executives today face a challenging dilemma: balancing an increased focus on shareholder engagement with the reality of declining shareholder loyalty. Too often, companies fail to understand their ...
Summary. If organizations want to reap real business benefits from their investments in AI, customers need to trust it. Systemic social mistrust in AI can be dissolved only when questions about ...