When Delegate David Green saw how many calls were being made to 911 centers in McDowell County, he knew he had to act. With ...

SuccessKPI, a cloud-native, workforce engagement management (WEM) provider, reported over 100% revenue growth in 2024, driven ...

Inbound calling occurs when customers or potential customers initiate contact with a business or organization. Inbound call center agents provide reactive customer support, meaning when someone calls, ...

Expedia is one of the world’s leading online travel agencies, helping millions of travelers book flights, hotels, car rentals, and vacation packages. However, issues may arise, and getting in touch ...

The strong results had a real impact on Five9’s bottom line. The company reported a net profit of $11.57 million in the ...

InMoment ®, the leading provider of integrated Experience Improvement (XI)™ solutions, today announced it was named to the Constellation ShortList™ for Conversational Intelligence for Customer Service ...

(NYSE: RNG), a global leader in AI-powered trusted business communications for companies of all sizes, and BT, which connects more than a million business and public sector customers in the UK, today ...

To connect with Expedia Customer Service, one-touch dial dial 1-877-777-9065 and follow the automated instructions to reach a live representative. Whether you need help with flight changes, ...

City of Aiken Parks, Recreation and Tourism will hold its 15th annual Black History Concert from 5-9 p.m. Saturday, Feb. 22, ...

Phishing schemes targeting E-ZPass customers are becoming more and more prevalent. Hunterdon County Sheriff Brown has issued ...

Longer wait time designed to push print or PC consumers to digital support channels, sorry, 'self-solve' HP is trying to ...

Student organizers at UC San Diego on Wednesday will protest actions against undocumented immigrants with a march and more.