Satisfaction in broadband providers’ customer service has remained low between November 2023 and November 2024, sitting at ...

Customer service satisfaction in energy companies’ has improved in the last six months, reaching +58, a seven point increase.

The 1H 2025 GenAI Confidence Index survey was conducted online within the United States between October 15 and November 13, 2024 among a U.S. sample of 5,150 managers and executives who indicated they ...

The AI for Customer Service Market is expected to reach USD 12.06 billion by 2024 from USD 47.82 billion in 2030, at a CAGR of 25.8% during 2024?2030, according to new research report by ...

The AI for Customer Service Market is expected to reach USD 12.06 billion by 2024 from USD 47.82 billion in 2030, at a CAGR of 25.8% during ...

With so many loyalty programs available, it can be challenging to determine which ones truly add value. That's why Newsweek ...

Many people choose a credit card for its great rewards program or signup bonus. But what they often forget to consider is its customer service. By opting for credit cards with the best customer ...

It's time for another round of Statcounter stories on Windows 'market share,' but none of the data makes any sense, and I ...

Pros & Cons Offers a combined checking and savings account Low to no fees Out-of-network ATM fee reimbursement up to $12 per month High customer service satisfaction and live chat tool Full ...

KPMG Customer Experience Survey has shed light on the investment preferences of Ghanaians, revealing a strong inclination ...

Key Points Hypothesis testing provides organizations with a structured approach to evaluate assumptions using data, reducing ...