Getting customer service right is not just about finding solutions—it’s about learning from what others get wrong.

I like to share everyday life events with you, and I tend to get cranky and write about the bad stuff too often. So I am ...

Noticing that a customer is looking for a specific item or offering assistance before they ask — shows customers that they ...

I like to share everyday life events with you, and I tend to get cranky and write about the bad stuff too often. So I am about to lavish great ...

Ogeechee Technical College recently celebrated its dedicated faculty and staff during the annual Faculty and Staff Meeting ...

How does our interaction with technology influence our interactions with other people? Does it make us more or less ...

Over the years, I've dipped my toes into various parts of the metal world. From ornamental metalwork to a one-day adventure ...

Here are some of the many ways I've seen a strong, positive corporate culture have a profound impact on an organization's ...

The National Australia Bank (NAB) told an 80-year-old Wagga customer to “contact Lifeline” after she reported that a man ...

Customers must be given positive, trustworthy ... “We are delivering a service that can make the difference of life or death. A good customer experience could be a determining factor in that ...

WireDaily.com releases its new and updated analysis of Augusta Precious Metals reviews for February 2025 to help consumers make better-informed decisions. AUSTIN, TX / ACCESS Newswire / February 7, ...

The restaurant industry is no stranger to challenges, but the last few years have tested the resilience of independent ...