Therefore, any change or adoption of new technology in the customer relations sector will directly affect call centers and how they operate. Automation is a key approach when it comes to customer ...

The world of customer service is experiencing a technological revolution, driven by the rapid advancements in Robotic Process Automation (RPA). This transformative tool is redefining the way ...

We recently compiled a list of the 9 Latest AI News Updates Investors Should Not Miss. In this article, we are going to take a look at where RingCentral, Inc. (NYSE:RNG) stands against the other AI ...

A demonstration environment for testing Axon AI's medical practice call center automation. This demo allows users to experience AI-powered patient interactions through a simulated medical practice ...

Let's face it—current call center automation is a nightmare. Endless menus, misheard commands, and robotic responses drive customers up the wall. Xiao-I, with over a decade of leadership in China's ...

Walmart is looking to hire up to 200 additional employees for a new high-tech grocery distribution center in Spartanburg ...

Let's face it—current call center automation is a nightmare. Endless menus, misheard commands, and robotic responses drive customers up the wall. Xiao-I, with over a decade of leadership in ...

A cutting-edge service center solution that integrates Salesforce's Service Cloud with Amadeus' reservations and guest ...

Why This Matters: Fixing a Broken Experience Let's face it-current call center automation is a nightmare. Endless menus, misheard commands, and robotic responses drive customers up the wall.