Modern customer service blends technology and human expertise. Digital tools handle routine tasks efficiently, while human representatives address complex issues with empathy. Companies integrating AI ...

DeepSeek’s rapid rise is overshadowed by major security flaws, with a 91% failure in jailbreaking, 93% in malware creation.

Matthew Katz, a philosophy faculty member in the College of Liberal Arts and Social Sciences, share his expertise about the philosophical side of AI.

Senior living sales and marketing leaders are confronting the “double-edged sword” of artificial intelligence (AI) while also harnessing technology in new ...

If you fancy the idea of a book-style folding phone but don't relish the bulk in your pocket, Oppo might have the answer. Its new flagship foldable is "no thicker than a traditional phone" yet offers ...

AI angst is understandably on the rise, and we look backwards and forwards as we cruise into a much-needed weekend.

Class Disrupted is an education podcast featuring author Michael Horn and Futre’s Diane Tavenner in conversation with ...

Q4 2024 Earnings Call Transcript February 20, 2025 RingCentral, Inc. beats earnings expectations. Reported EPS is $0.98, ...

Health tech companies see big opportunities to put agentic artificial intelligence agents to work. | The AI agents have access to a 360-degree view of patient information drawn from unified clinical ...

Q4 2024 Earnings Conference Call February 20, 2025 4:30 PM ETCompany ParticipantsGlenn Fogel - CEOEwout Steenbergen ...

Wendy's Drive-Thru AI Will Now Let You Order in Multiple Languages Answering phone calls and managing reservations On the reservations front ... IHG Luxury properties are evaluating an AI system that ...

Transform your business with RingCentral's AI Receptionist: 24/7 call handling, intelligent routing, and natural ...