Modern customer service blends technology and human expertise. Digital tools handle routine tasks efficiently, while human representatives address complex issues with empathy. Companies integrating AI ...

DeepSeek’s rapid rise is overshadowed by major security flaws, with a 91% failure in jailbreaking, 93% in malware creation.

Matthew Katz, a philosophy faculty member in the College of Liberal Arts and Social Sciences, share his expertise about the philosophical side of AI.

Are we entering an era where machine customers outpace human buyers? This article explores the rise of AI-driven transactions ...

US tech giants have used AI to quietly empower Israel to track and kill alleged militants quicker in Gaza and Lebanon.

Senior living sales and marketing leaders are confronting the “double-edged sword” of artificial intelligence (AI) while also harnessing technology in new ...

If you fancy the idea of a book-style folding phone but don't relish the bulk in your pocket, Oppo might have the answer. Its new flagship foldable is "no thicker than a traditional phone" yet offers ...

Fidelity National Financial, Inc. ( NYSE: FNF) Q4 2024 Earnings Call Transcript February 21, 2025 11:00 AM ET Lisa Parker - Senior Vice President, Investor and External Relations Mike Nolan - Chief ...

Microsoft's Magma AI controls a robot arm, directing it to pick up a mushroom and put it in the cooking pot.

Smart tech is reshaping everything in the restaurant industry. Dining out with my family recently at a bustling restaurant in Philadelphia, I noticed the server giving off a bit of a brusque, ...

ARC actively researches industrial AI. What Celanese has accomplished is the single best example ARC is aware of employing agentic AI and copilots at scale.

RingCentral AIR is an AI phone agent that can answer customer questions and perform basic tasks on their behalf.