RingCentral Inc. today debuted an artificial intelligence agent that companies can embed into their phone systems to automate ...

Transform your business with RingCentral's AI Receptionist: 24/7 call handling, intelligent routing, and natural ...

AI-driven answering machine detection (AMD) is now a reality, enabling contact center systems to detect with greater speed and accuracy whether outbound ... and analytics and reporting tools that can ...

today unveiled a workforce management system ... appropriate AI agent according to what an employee needs at the time. The assistant is an AI chatbot-like interface that will answer questions ...

Wendy's Drive-Thru AI Will Now Let You Order in Multiple Languages Answering phone calls and managing reservations On the reservations front ... IHG Luxury properties are evaluating an AI system that ...

Plus: AI-generated books are sneaking into public libraries. ByRashi Shrivastava, Forbes Staff. Rashi Shrivastava is a reporter covering AI and startups.

Health tech companies see big opportunities to put agentic artificial intelligence agents to work. | The AI agents have access to a 360-degree view of patient information drawn from unified clinical ...

Asking the right questions is as important as answering ... that AI is securely and responsibly integrated into decision-making processes. Modern, cloud-based enterprise systems are already ...