SugarCRM is planning to refocus its marketing and sales strategies, partner network, and adding capabilities, executives told industry analysts.

RingCentral's Studio enables organizers to produce event streams, while AI Clips auto-generates highlights from event recordings.

InMoment's Location Performance Scoring System links reputation management and location visit data to measurable ROI.

By ensuring the correct contact data and call authenticity, and delivering consistent brand experiences, companies can reduce ...

Wiland's FanSignals is a data solution to help sports teams and leagues optimize fan engagement, boost ticket sales, and enhance sponsorships.

"The launch of Face AI on our no-code platform marks a significant step forward in delivering hyper-personalized customer experiences at scale," said Rohit Modi, CEO of Apptile, in a statement. "The ...

Kore.ai, an enterprise artificial intelligence provider, has introduced AI for Process, a no-code platform to automate and optimize knowledge-intensive operations.

Sugar CEO David Roberts says he's looking to refocus his company's efforts in a more targeted way, with AI used carefully.

Hear from CX leaders who are using Agentic AI and can highlight the success of their CX organizations since its ...

Automatic AI Reply, an artificial intelligence functionality, into its CRM platform. The new technology scans client conversations and uses the business data found on vcita's platform to craft answers ...

ServiceNow has introduced AI Agent Orchestrator and AI Agent Studio, a pair of agentic artificial intelligence innovations on the ServiceNow Platform that act as the AI agent control tower—one central ...