The autonomy that often comes with having a hands-off manager in a remote work environment can feel empowering. But it also makes it harder to stay aligned and ensure your work is visible. Here’s how ...
1. Reimagine the ROI of customer service. The true value of AI-first customer service goes beyond cost reduction; it enhances support quality, scalability, and overall business impact. Savvy support ...
From the Magazine (forthcoming March–April 2025) ¢erdot; Long read The AI era is in its early stages, and the technology is evolving extremely quickly. Providers are rapidly introducing AI ...