Arkilon and Support Joy are working together to improve Support. Arkilon's FacetScore AI and Support Joy's Zendesk expertise combine to del ...

UVdesk Opensource Community Helpdesk Project built for all to make a Full Ticketing Support System along with many more other features.

Dianna Gunn built her first WordPress website in 2008. Since then, she's poured thousands of hours into understanding how websites and online businesses work. She's shared what she's learned on ...

Careful planning, clear communication, empathy and swift responses to customer needs are essential, experts say.

And what do most people these days carry around with them pretty much at all times? That’s right, smartphones. Apps are therefore valuable mediums, making app development software crucial tools to ...

I write about money. I’ve been reviewing tax software and services as a freelancer for PCMag since 1993. Along the way, I took on reviews of other types of business and personal finance ...

Ideally, free accounting software can scale to accommodate your business's needs if they change. Make sure to weigh today's costs against tomorrow's growth. Many, or all, of the products featured ...

Social gaming in the US has become a really big thing in recent years. Being a really big form of entertainment, it is legal ...

See up-to-date comparisons, reviews and costs for the top-rated services. This guide explains the importance of EMR systems and medical practice management software to medical practices, how to choose ...

Knowledge management is the backbone of any efficient team or organization. The right tool can centralize information, ...

Kemberley Washington is a former staff writer at Forbes Advisor and provides consumer-friendly tax tips for individuals and businesses. Her work goes beyond tax articles. She has been instrumental ...