That was four years ago. He says: 'When Shell was acquired by Octopus Energy more than a year ago, I informed it that my ...

He says: 'When Shell was acquired by Octopus Energy more than a year ago, I informed it that my smart meters were not working. 'I even applied for a new smart meter when I went online to put in my ...

We've spoken to energy firms, worked with Smart Energy GB, the smart meter consumer information campaign, and added our own expert insight to compile these tips. This is the most common problem we ...

“Smart meters can help you save energy and money, and consumers have choices about how their smart meter data is used, but they aren’t compulsory,” said Alex Belsham-Harris, the head of ...