Retail giant Amazon, online fast-fashion retailer Shein and confectionary brand Ghirardelli Chocolate are among the 600 companies recognized for offering the best customer service in America ...

There's a Nintendo Switch 2 Experience set to go live this April, designed to give some lucky players the opportunity to get their hands on the Switch 2 ahead of its expected release in 2025.

As revealed in a press release following the announcement of the console, Nintendo is offering a series of events called Nintendo Switch 2 Experience, which will be held around the world and let ...

With the successor to its portable home console now revealed to the world, Nintendo has announced that it will hold Nintendo Switch 2 Experience events. Starting in early April, These will provide the ...

Though many of these trend reports use B2C brands on TikTok as examples, this approach has also become popular among B2B brands ... expertise and real-world experience. As they build trust ...

Despite this, marketers spend remarkably little effort on customer retention. “About how much time and effort, and on a percentage basis, are you seeing being absorbed by retention marketing in your ...

Rather than vanishing, B2B customer experience will become more strategic and combine the power of AI-driven insights with human-led innovation to create exceptional value. Let’s explore why ...