LOS ANGELES (KTLA) – A deadly crash involving a wrong-way driver forced the closure of the southbound 405 Freeway through the ...

Good news for call center operators who are worn down by hostile customers with unreasonable demands—artificial intelligence technology can alter angry voices into calm ones. This should ...

A man told Channel 9′s Jonathan Lowe that a security guard stabbed him over the weekend at Woodshed Bar in west Charlotte.

Justice Monica Mbaru said that Gulf African Bank let down its employee Said Zamzam by failing to protect him from an angry and agitated customer despite having a policy that provided for the ...