Cost-cutting is a constant challenge for businesses in today’s competitive landscape, and BPO outsourcing has emerged as one ...

By opting for credit cards with the best customer service, you can get your issues or questions addressed right away. You can also ensure you’re making the most out of their rewards program and taking ...

James Mannouch, ULaw pro bono coordinator and Liverpool Law Society president, shares insights on breaking into law, pro bono ...

Without further adieu, here are five more tips to boost customer persuasion skills. Next, highlight your exclusive products. If your inventory includes a product or service only available at your shop ...

No Mass is celebrated on this day, but the service of Good Friday is called the Mass of the Presanctified because Communion (in the species of bread) which had already been consecrated on Holy ...

You know, the one that just loops you through the same three useless responses before dumping you into an endless queue? Yeah, me too. Bad customer support is the fastest way to make someone lose ...

On GAO’s latest high-risk list, 20 of 37 items stem from agencies not having the right workforce skills — or not having ...

55 years ago today, the Nuclear Non-Proliferation Treaty went into effect after ratification by 43 nations agreeing to prevent the spread of nuclear weapons.

The billionaire doesn’t appreciate that the ax-wielding management consultants in the parody of office life are villains, not ...