It is the voice of the customer (VOC) that is the driving voice. Additionally, it is what should be important to the ...

If you’ve got the marketing blues, I have some good news. Your marketing probably isn’t “wrong;” it’s just not reaching the right audiences.

Blue Origin CEO David Limp explained why the rocket company was laying off about 10% of workers.He said rapid growth led to ...

Definition: Customer lifestyle segmentation is a practice which involves dividing the information of each and every customer into small sub-groups. These sub-groups are made from the data pertaining ...

The keynote speaker at the International Car Renal Show will advise car rental operators on the pointers and pitfalls of managing a 24/7 business reputation online.

Suburban Propane Partners, L.P. (NYSE: SPH), a nationwide distributor of propane, renewable propane, renewable natural gas, ...

The recent earnings reports for Chili’s and McDonald’s highlight the shifting dynamics in the restaurant industry. While ...

Agentic AI startup Integrail, co-founded by Ratmir Timashev of Veeam fame, is building AI agents aimed at automating tasks ...

Doubts are mounting about the business relevance of customer experience management, while long-term stock returns on customer ...

The U.S. Corruption Index hit a record low, posing risks for businesses. Learn how ethical leaders can reinforce integrity, ...

Iowa and 22 states have filed a brief supporting the petition of the Iowa Pork Producers Association (IPPA) to the Supreme Court for a writ of certiorari to review the judgment of ...

NEW YORK CITY, NY / ACCESS Newswire / February 14, 2025 / Bronstein, Gewirtz & Grossman, LLC, a nationally recognized law ...