Active customer participation is putting the customer at the center of the grid equation like never before, and a fundamentally different approach to the electricity distribution grid is needed to ...

Companies that are moving quickly to adopt human-centric AI and integrate it deeply into their CX strategies are winning over customers—and boosting their bottom lines. According to our CX ...

This gap underscores the importance of using modern, customer-centric tools to bridge the divide and deliver the experiences customers expect. As a marketing leader, I’m hyper-aware of the importance ...

Risk quantification, however, translates vulnerabilities into tangible business impacts, making it clear how cybersecurity lapses could affect everything from customer trust to operational ... will ...

Business Wire India QualityKiosk Technologies, a global leader in digital assurance and reliability engineering solutions, is announcing its partnership with rapidly growing DevRe ...

At this time, all participants are in a listen-only mode. All lines have been placed on mute to prevent any background noise. After the speakers' remarks, there will be a question-and-answer session.

Strategic portfolio management requires fostering unity, adaptability and a shared sense of purpose within organizations.

A non-governmental organization (NGO) is a mission-driven organization that operates independently of the government. Also known as a civil society organization, an NGO may be established at the ...

American Airlines on Tuesday announced the appointment of airline vet Heather Garboden to the role of senior vice president and chief customer officer and tasked her with leading a new Customer ...

Race Winning Brands (RWB) has re-organized the structure of its business and has created five distinct business units, each ...