Artificial Intelligence (AI) is transforming industries worldwide, and customer service is no exception. However, in Rwanda, AI-generated responses often fall short, leaving customers with vague and ...

By Emma Lewis, bOnline Staying competitive through improving customer service and streamlining communications is a big priority for small ...

Starbucks recently made headlines by cutting 30 percent of its menu offerings. On the surface, this might seem like a simple ...

GODFREY - Two Municipal Clerk candidates spoke about their platforms and their goals for Godfrey at a recent candidate ...

The owner of Taj Jewelers and Watches, Faris Hajazi, immigrated from Saudi Arabia, and said he had given jobs to many ...

If you have excellent memory recall and writing skills, mystery shopping can be a fun side gig. Here are 7 legit places to ...

Oracle is embedding AI across every layer of its technology stack.  In an exclusive interaction with AIM, Palanivel Saravanan ...

In a CNBC interview, Clement Delangue, CEO of Hugging Face, discussed some important developments in the AI industry and ...

According to a report by the AfDB, approximately 70 percent of small and medium-sized enterprises (SMEs) in Africa fail ...

Every Tuesday we get an expert to answer your Money Problems. Today we hear from a reader whose company is passing down the ...

New year, new Mirage? Josh Wyatt is taking on Brooklyn Mirage's biggest controversies with bold promises of reform.