Starting March 31, benefit claimants will no longer have the option to verify their identity with the SSA over the phone.
The changes “will result in more headaches and longer wait times to resolve routine customer service needs,” the AARP ...
Significant changes will be coming for Social Security recipients. Millions will no longer be able to verify their identity ...
The Social Security Administration will implement cuts to phone service in an effort to combat fraud, its acting commissioner ...
The Social Security Administration is considering eliminating the ability of people to file for claims by phone, which would ...
An internal document from the Social Security Administration warned staff there would be a “strain” on resources.
Elon Musk said he wants to cut "waste and fraud" from the federal benefits program — but his efforts to do so may lead to ...