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Retail TouchPoints
1 小时
How Authentic Reviews, Transparency can Help Alleviate the Headache of Returns
Tips to prevent at least some returns from occurring in the first place and ways to mitigate the negative impact when they do ...
Opinion
Retail TouchPoints
2 小时
Opinion
Embracing MoCRA for a Safer, Transparent Cosmetics Industry
The Modernization of Cosmetics Regulation Act (MoCRA) introduces significant regulatory changes for the industry aimed at ...
Retail TouchPoints
22 小时
Grocery Outlet, Fresh Market Both Name Industry Veterans as New Leaders
Grocery Outlet Holding Corp., which operates more than 520 stores, and the 166-store supermarket retailer The Fresh Market ...
Retail TouchPoints
22 小时
Skechers Opens First Experiential ‘Performance’ Store in Canada
Skechers has reimagined its store at Canada’s West Edmonton Mall as its first “Performance” location, featuring an immersive ...
Retail TouchPoints
22 小时
REI Replaces Retiring CEO with Retail Veteran of Nike, Athleta and Sephora
REI has named Mary Beth Laughton, a former REI board director, to serve as President and then take on full CEO responsibilities on March 31, 2025.
Retail TouchPoints
23 小时
Coresight Predicts Store Closures will Spike to 15,000 This Year
Following a raft of stores closures in 2024, Coresight Research predicts that closures will escalate this year, to approximately 15,000.
Opinion
Retail TouchPoints
1 天
Opinion
Why Chatbots Haven’t (and Won’t) Live up to the Hype
While chatbots have found their place in the customer service ecosystem, they haven’t achieved the dominance and ubiquity ...
Retail TouchPoints
1 天
Returns and Fraud are on the Rise — Happy Returns Wants to Help
Happy Returns Hubs process millions of returns every month for hundreds of retailers — RTP went behind the scenes of the operation.
Retail TouchPoints
1 天
Wegmans Partners with Uber Eats to Roll Out On-Demand Delivery
Wegmans has partnered with Uber Eats to offer delivery from stores in 5 states and D.C this month, with plans to add 3 states in February.
Retail TouchPoints
1 天
Walmart Adds In-Home Customer Tests to its Suite of Insights Tools for Suppliers
Walmart Data Ventures has launched a service that will let brands get feedback on their products via in-home tests with ...
Retail TouchPoints
1 天
Trump, Tech CEOs Make Extravagant Promises with Launch of AI Investment Project ‘Stargate’
President Trump has announced Stargate, a joint venture that will invest $500 billion over the next four years in AI ...
Retail TouchPoints
1 天
Fanatics to Debut Community-Friendly Flagship on London’s Regent Street
Fanatics Collectibles will launch its first-ever flagship store in London this spring in an 8,647-square-foot space designed ...
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