India's central bank-regulated entities can leverage artificial intelligence internal controls to address consumer complaints ...

Reserve Bank of India Governor Sanjay Malhotra came down heavily on regulated entities like banks and non-banking financial ...

MUMBAI: Reserve Bank of India (RBI) governor Sanjay Malhotra has pulled up banks and financial institutions for masking ...

RBI Governor Sanjay Malhotra instructed banks to avoid repeated KYC document requests from customers, emphasizing the use of ...

Faced with a deluge of consumer complaints, India’s central bank is urging financial institutions to embrace the ...

RBI Governor Sanjay Malhotra urges banks to streamline KYC processes and enhance customer service. He criticized repeat ...

RBI Governor urges banks to prioritize grievance redressal to improve customer experience and trust, highlighting systemic ...

Sanjay Malhotra, the new Reserve Bank of India governor, is right to unwind some of his predecessor’s hawkish controls on a ...

Since Sanjay Malhotra took office as governor in December, the Reserve Bank of India (RBI) has adopted a more accommodative ...

Malhotra's latest comments will likely provide relief to the industry hit hard by a crackdown on errant firms under his ...

"The Governor, in his remarks, recognised the important role played by the FinTechs, including the payment system players, ...

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