While this strategy can be extremely effective when done well, when done wrong, it can breed confusion or even distrust.

Beijing has long criticized the outlet, as well as Radio Free Asia, for highlighting human rights abuses in China.

The nuns who operate the Vatican’s switchboard are fielding a growing number of calls while the pope is in the hospital.

Voice is not dead; it’s being reborn through AI, offering businesses a smarter, faster and more cost-effective way to serve ...