Most people will have to work with a chronic complainer or two in their professional lives, whether it’s a dismal coworker or ...

The customer complaint ecosystem comprises distinct complainer personas. According to a recent article by the University of Florida, brands confront five types of complainers. To understand how social ...

An investigation was launched after a consultant psychologist told a suicidal man he was ‘a serial complainer’ and called him ‘mischievous’ after he called in desperate need of help.