Oomnitza, the leader in Modern IT Asset Management (ITAM), today announced the launch of Oomnitza Essentials for Zendesk, a plug-and-play solution that provides instant visibility and control of IT ...

Quality customer service not only retains customers, but also turns them into an exceptional marketing ally through word-of-mouth, loyalty, and trust.

"As demonstrated by this message, this includes a Zendesk token with perms to access ... last week – in which it asked for donations to help it work through its infosec issues.

Key features of the Oomnitza plug-in for Zendesk include: The majority of employee help desk tickets stem from technology-related issues, including hardware failures, software problems ...