Among the missed targets was 92.1 per cent of first class mail arriving the next day, on which it fell short by 0.5 per cent - or 164,000 letters a day. On business post, Postcomm officials ...

Patty Benjamin Victoria Letters to the Editor should be exclusive to The Globe and Mail. Include your name, address and daytime phone number. Keep letters to 150 words or fewer. Letters may be ...

But how much do you know about how the mail works...and the people and machines responsible for delivering them from your local post box to the hands of the Blue Peter team.