Negotiating a service-level agreement sets clear expectations of each party's roles and responsibilities within online or cloud-based ...

In the first year, Maersk will launch six new services with eight weekly calls, increasing to seven services and 10 weekly ...

A new and transformational solution designed to enable electric vehicle (EV) charging infrastructure “to work” was unveiled ...

Ever wondered what the times are for City Power to respond and attend to a query? City Power had outlined its Service Level ...