In the annual customer satisfaction surveys, KBA looks into the possibility of customers recommending their banks to others based on how satisfied the level of service they get. This is key in ...

The following PROC SURVEYSELECT statements select a probability sample of customers from the Customers data set using simple random sampling. title1 'Customer Satisfaction Survey'; proc surveyselect ...

With financial health stuck in neutral, customers consider open banking U.S. bank customers are expressing an interest in ...