Residents can feel dismissed and misunderstood, when we want them to feel respected and heard. Over the past few months, I’ve started delivering training to colleagues which sets clear guidelines ...

Giving their ancestors a voice: UB workshop to provide descendants of slaves with tools to research family ... Sharpening the vanguard of music every June in Buffalo. Our visual language can also ...

1. If you speak to your partner with a dull and flat tone but speak to another person of the opposite gender with a warm and suggestive tone then your partner will start to feel jealous or think ...

Creating a brand tone of voice may initially seem a daunting task. But it's not if you follow a structured process. And it is worth the effort. If it's done right, everyone who writes for your brand ...