Factory reset your Fitbit. If your device is unresponsive ... then tap and hold it until it reads Automatic. Why does my ...

When the Fitbit logo and some numerical data appear on screen, the unit has reset and should be working properly again. If restarting a Fitbit Charge HR did not solve your software issues ...

Adjust Sleep Sensitivity settings on your Fitbit for more detailed sleep tracking data. Be honest about your bedtime and reset your Fitbit device if necessary for optimal performance. Picture this ...