By utilizing three dimensions of variation, you get a better picture of where your process is fluctuating. From a single ...

Special cause variation, I love to see it! That’s because I know I’m about to learn something important about my process. A ...

To be successful you need to know how to collect data, understand the concepts underlying variation, select the appropriate chart for your process, and interpret results. Participants will also learn ...

you will learn how to define a process and break it down into components for the purpose of identifying potential sources of variation. You will learn how to classify variation into common and special ...