20."I was worried about something, can't remember what, and was talking to my grandmother. She told me, 'Don't worry, it will ...

In fact, I think it’s something every company should follow ... They don’t communicate that there is any kind of connection with a real person. Creating real connections with your customers ...

When the subject of a sentence isn't doing something, the verb is passive ... You can add the person doing the action back into a sentence. Just use the word 'by'.

First person When you write in the first person, you put yourself inside the writing by describing how you felt and what you were doing ... the writer is describing something that is happening ...