"Our aim is to set a benchmark for hospitals to excel in advancing value-based health," Dr. Eyal Zimlichman, from Israel's ...

As healthcare continues its shift toward value-based care, one factor is becoming impossible to ignore: patient experience isn’t just about satisfaction — it’s directly tied to reputation, ...

One patient echoes billing concerns and says she was erroneously billed $350 by Crystal Run for a knee brace that she bought herself and wore to an appointment. “This has been going on for a ...

The survey included a national sample of 999 physicians. It found that 86% of respondents, even those who do not work ...

A large population survey led by the University of Oxford found that nearly 10% of patients said they experienced harm from ...

Declining quality of care, increased fees and serious customer service issues at Optum-owned health care facilities were ...

Employees at Alberta Health Services (AHS) are increasingly feeling disregarded, ignored, and disengaged from their jobs, ...

Though 45% of patients said they could see the benefits of AI in health care, 44% said the idea of AI in health care settings scares them.

Patients encountered billing issues, long wait times and medication disruptions after UnitedHealth went on a physician ...