The owner of Feathered Friends & Co. said on Tuesday that he knew the identity of the person who broke into his shop and stole the 16-year-old macaw that had recently been surrendered to him.

"Macaws can make wonderful pets in the right household," says Gregory Rich, D.V.M., an avian and exotic pet veterinarian and owner of a 24-year-old blue and yellow macaw, in an email interview.