How listening to your customers can fuel the change you need Customer reviews are a primary touchpoint between businesses and their customers, but they're only valuable if the business acts after ...

Our goal should be to cultivate an environment ... from "The customer is always right" to "The customer is always worth listening to." Fight the urge to prove you're right and make it right ...

As our CEO, Aman Bhutani, said, "There's really no substitute for listening to them directly." We Love Our Customers was an in-person event, hosted by GoDaddy leadership, that allowed us to do ...

‘If you listen, the customer will tell you what they want to ... And sometimes that means you don't get deals for a while. With a lot of our competitors, because of their quotas, they're so ...