If there’s one thing you can always count on in business, it’s that things will go wrong. How you deal with incidents can make a huge difference on how they impact your business and work environment.

With the increasing prevalence of AI-driven decisions in critical areas such as hiring, finance, law enforcement, and healthcare, the risks associated with AI failures and biases have also escalated.

Moreover, incorporating lessons learned from past incidents into the incident response plan is vital for continuous ...