A document that is filled out to request technical support. The help desk ticket, which contains the customer's name and, if applicable, an account number, describes the problem to be solved.

One of the most common uses is the zoho desk api create ticket functionality. This lets you automatically create support tickets from external sources, such as website contact forms, monitoring tools, ...

This service is activated by a customer pressing the 'help' button. Known as 'tobidashi-hito', the quirky ticket booths have ...

and they were not the Airline that sold us the ticket,” she said. The Help Desk now has assurances from Air Canada that — in line with the established industry rules — it is resolving the ...