Naira Velumyan, Ph.D., Communication/Relationship Coach, Etiquette Expert, Founder of the Academy of Social Competency.

Great leadership is not always about providing inspiration, effectively sharing ideas, or making important decisions – how ...

Listening is critical to building trust. Most of our listening focuses on getting information we need. This article discusses ...

From Feb. 18 through March 4, we are hosting a series of employee wellbeing listening sessions. These sessions are opportunities to share your priorities, challenges and suggestions to help us further ...

Listening is a crucial workplace skill, yet it remains challenging to practice it effectively. Why is that the case, and how ...

Here are some top tips for putting all this into ... Most importantly, always act on the feedback to show employees that their input drives change. Listening isn’t just a nice-to-have ...

Paying attention to it matters, and can drive better results. Our submission is inspired by what happened at Coca-Cola Brazil,during the first months of the Covid-19 pandemic in Q2 2020, when a ...