98% of Contact Centers Are Using AI, and 61% Are Experiencing More Difficult Conversations ...
Calabrio, the workforce performance company, has released their annual 2025 State of the Contact Center report. The prevalence of AI use in the contact center comes as no surprise, but the fact that ...
조선일보22 天
Son Bo-seung shares positive mindset for handling difficult rideshare customers
In 'Lovestruck in Joseon,' Lee Kyung-sil's son Son Bo-seung shared how to deal with difficult customers during rideshare. The TV Chosun entertainment show 'Lovestruck in Joseon' aired on the 3rd.