This means that the product or service can be tailored to these needs, leading to greater customer satisfaction. Well trained staff will be knowledgeable about the business, the products that it ...

The travel segment reverses the gains in satisfaction it enjoyed last year, according to the American Customer Satisfaction Index (ACSI ®) Travel Study 2025, as airlines, lodging, car rentals ...

Vodafone Business and ServiceNow have announced a five-year strategic partnership to deploy an AI-first service management solution for millions ...