including anticipating industry needs and innovating new solutions to meet customer expectations that have transformed in the face of a global pandemic. “Digital transformation is now front and ...

Customers have different needs and desires when buying items ... of sandwiches to cater to a range of customers. For example, a customer on a vegan or vegetarian diet would not be interested ...

Artificial intelligence (AI) can be leveraged by hospitality companies to meet or even exceed customers' expectations, ...

Rapidly evolving customer expectations are putting the logistics ... and logistics provider and service that best fits their needs. When it comes to customer needs, there is one thing that's ...

The water industry faces ever-increasing needs for infrastructure investments, making customer support imperative. Water utility companies need to stay up to date regarding their customers’ needs and ...

it is imperative that gas utilities stay up-to-date regarding their customers’ needs and expectations as well as industry trends. Utilities that understand their customers’ attitudes, behaviors, and ...

Octavio Marquez is president and CEO of Diebold Nixdorf (NYSE: DBD), a world leader in transforming the way people bank and shop. From the “Golden Age” of bank branches—with marble floors ...