Taking the consumers’ pulse and understanding their behaviors can help your company better achieve your goals.

A recent eMarketer and impact.com report shows that consumers usually research products at least three separate times before ...

If customers know their rights and know that their data is protected, they’re more likely to trust businesses with their data ...

The HR and recruiting sector has ranked as the second best for customer service, according to new research. The ‘Customer ...

To succeed in the consent economy, marketers need to shift their mindset from merely collecting data to fostering genuine ...

Consumer Choice Award is pleased to announce the 2025 award recipients in the Winnipeg region. These businesses have been ...

Coveo Commerce’s Peter Curran talks to WWD about how gen AI could close the gap between online and in-person shopping.

Consumer confidence in the U.S. sank further this month, reflecting increasing unease over President Trump's tariff policy ...

Customer reviews and ratings have become a pivotal factor in purchasing decisions, but how much do consumers really trust ...

The Smart Energy Consumer Collaborative (SECC) has released its “ 2025 State of the Consume r” report, offering insights into ...