Spencer Pratt went back to his burned-down home in the Palisades to retrieve a scorched cable box, ending a saga with Spectrum's customer service.

Reality TV star Spencer Pratt, whose home with wife Heidi Montag was decimated by the Los Angeles wildfires, attempted to make the best out of a bad situation at the expense of customer service workers at Spectrum who asked if he could return his cable box to avoid penalty fees.