When Patricia Peticolas received an urgent call from Chase Bank warning her that someone had stolen her identity on Zelle, she wanted to do everything she could to help. And help she did.

After a swirl of online complaints, Chase Bank on Friday acknowledged a widespread Zelle glitch wreaking havoc on its customers' bank balances. JPMorgan Chase & Co. on Friday confirmed that random ...

CFPB alleges that, as a result, hundreds of thousands of customers of JPMorgan Chase, Bank of America and Wells Fargo have lost more than $870 million since Zelle launched seven years ago.

The Consumer Financial Protection Bureau said Friday it filed a complaint against three of the country’s largest banks and the operator of Zelle, the most widely available peer-to-peer payment system, ...