In Supercommunicators: How to Unlock the Secret Language of Connection, Pulitzer Prize-winning journalist Charles Duhigg offers readers simple communication strategies to more effectively connect with ...

A few years ago, Charles Duhigg thought he was an excellent ... this dilemma to some of the experts he interviewed for his book, Supercommunicators: How to Unlock the Secret Language of Connection.

They prepare, use ‘the loop of understanding’ and ask 10 times more questions than anyone else: according to researcher Charles Duhigg, supercommunicators have the key to good conversation.