First, the abusive acts and words are made by customers, business partners ... to counter such acts businesses should clarify their policies on the issue and raise awareness among workers and ...

This nuanced approach enables businesses to mitigate losses without alienating their best customers. Riskified advocates several measures to help retailers combat policy abuse effectively while ...

Some small companies have closed down because of the boorish and even violent behavior of certain customers. Harassment, abuse and unreasonable demands from customers have become such a problem in ...

has stopped requiring staff to wear name tags displaying their full names to protect employee safety and combat the growing scourge of abusive customers. The new policy, announced June 4 ...

The new policy defines harassment as any act that ... Similarly, 24-hour convenience stores are training staff on how to respond to abusive customers and many outlets have introduced signs ...

A survey of 500 retail staff by Circle K, Maxol and Mr Price, found women were significantly more likely to suffer from abusive customers. It found 75pc of female respondents experienced ­violent ...

The new policy defines harassment as any act that ... Similarly, 24-hour convenience stores are training staff on how to respond to abusive customers and many outlets have introduced signs ...

New “refund only” policies introduced by Chinese ecommerce players including Alibaba Group Holding’s Taobao and JD.com have sparked concern among some sellers about potential abuse of the ...