SHANGHAI – Haidilao, a popular Chinese hotpot chain, announced it will provide full refunds and substantial compensation to thousands of customers after two boys urinated into a hotpot at one of its Shanghai branches.

Haidilao, one of China's biggest restaurant chains, has promised compensation to thousands of customers after a video of a customer urinating into a hotpot at the restaurant went viral

China's biggest hotpot chain Haidilao has offered to compensate more than 4,000 diners who visited one of its Shanghai branches, where two teens urinated into their hotpot broth. A video of the boys peeing into their broth pot while dining in a private room was widely shared online last month. It is not clear who might have filmed the incident.

We fully understand that the distress caused to our customers by this incident cannot be fully compensated for by any means,'

One of China's biggest restaurant chains, Haidilao, known for its hotpot, has apologized and offered refunds to thousands of customers that dined in their Shanghai location after two men urinated in their hotpot broth,

Chinese hotpot giant Haidilao is facing public outrage after a shocking video surfaced showing two diners urinating into their hotpot broth at a Shanghai outlet. The incident, which went viral online,

Chinese hotpot giant Haidilao said it would compensate over 4,000 diners who had visited one of its outlets in Shanghai.

China's huge hotpot chain Haidilao is offering to compensate a staggering 4,000 diners who dined at one of their Beijing locations. Why? Because of a video that went viral depicting two teenagers urinating in the hotpot broth.